HomeMy WebLinkAboutmember-handbook-consumer-notice-2026-01-english
The Alameda County Behavioral Health Department (ACBHD) Member
Handbook explains benefits and services that are available to you as a member
of the ACBHD plan.
This notice is to inform you that the handbook will be revised in the following
ways:
1. To include information about the following service offerings:
• Multisystemic Therapy (MST)
• Assertive Community Treatment (ACT)
• Forensic Assertive Community Treatment (FACT)
• Coordinated Specialty Care (CSC) for First Episode Psychosis
• Supported Employment
2. To include a new section called “Words to Know” that will provide
definitions to common terms used.
3. To include a revised “Notice of Availability of Language Assistance
Services and Auxiliary Aids and Services”, formally, “Notice of Availability
Language Tagline”.
The revised handbook will be available February 1, 2026. You may request the
handbook from your service provider or download it from the ACBHD website at
https://www.acbhcs.org/beneficiary- handbook/. Please contact your service
provider for assistance with aids and services for people with disabilities, like
documents in braille and large print. These are available free of charge.
If you have questions, please contact your service provider or call ACBHD
Quality Assurance Office at 510-567-8105.
Enclosures:
• Notice of Availability of Language Assistance Services and Auxiliary Aids
and Services
• Non-Discrimination Notice
Consumer Notice of Significant Change
January 1, 2026