HomeMy WebLinkAboutems-system-redesign-minutes-7-28-21EMS SYSTEM REDESIGN WORKGROUP
July 28, 2021
Reviewed recommendations from each workgroup – Chief Contreras
Each workgroup contributed their recommendations and came in many different forms
depending on the group. The groups organically worked together, and we simplified
their report out process under the following headings: Assumptions, Expectations and
Unanswered Questions.
• Technology
o Recommendations included Next Generation of 911 (text to 911), sharing
data securely between FD, ambulance, and ED, and allowing field staff to make
destination decisions.
• Evolving Patient & Community Needs Workgroup
o Shared a potential triaging process from the first call to Fire/EMS and
how it gets routed/navigated.
o Recommendations included creating a legislative action work group and
single contractor for the exclusive operating area.
• Financial Stability Workgroup
o No specific recommendations since more information is needed.
• System Performance Benchmarks Workgroup
o Recommendations included test the Health Data Exchange throughout
the EMS system, explore balancing response time requirements and evaluate
system-wide expenditures.
• EMS Workforce Subcommittee
o Recommendations included the EMS system should be served by a public
entity, ensure establishment of facilities for EMS staff health and safety “comfort
centers” and LEMSA and EMS workforce input should guide the design of the
ambulances based on the service area needs.
Power point attached for your reference.
We started this process in October 2019. As we are in 2021, we are completing the
subcommittee work and the recommendations being reported. In the fall, we will
present to the Board of Supervisors and early in 2022 begin drafting the RFP.
Will McClurg reported that EMS is in the process of finalizing what the scope of work for a
consultant to manage the next step of the process. The scope of work is to have the
consultant come in and further engage the stake holders (EMS System Redesign
Workgroup and others) throughout the county and do a deep dive into some of the
unanswered questions and the financial aspects. Also, to have someone help construct
EMS SYSTEM REDESIGN WORKGROUP
July 28, 2021
System Redesign Workgroup.
Mark from Union City: Has there been a scope of work of what it is the consultant is
supposed to do? Is the assumption to evaluate the cost and feasibility of the JPA?
Chief Garrett: Two different potential consultants, one would be working with the Fire
Chiefs Association to validate some of our assumptions, the other would be to the RFP
consultant that the county would be engaging with.
Mark: What is the name of the consultant?
Will: We haven’t identified a consultant yet; we are going to have consultants bid on it
and we will disclose all.
Chief Garrett: If we are not getting a lot of feedback, is it safe to assume we are hitting
the mark of what you are communicating?
Mark: After the consultants produce their report, can you restate how they will share it
with the group. Will the group then make a second set of recommendations based on
the complete information provided by the consulting contract?
Will: The intent is to have them engage with the stake holders in smaller group. When
you are in a larger group there is certain level of censorship that occurs from social
pressure. We want them to have those free conversations. Once we have the
information where we can act on the information and use it as building blocks for the
RFP, we will then bring the larger group that has been brought together collectively to
make sure we are on the right track and provide transparency. Once we start the process
of building the actual RFP and drafting the language as we will not be able to take on
additional input so that the process remains clean and goes forward in the proper
manner.
Mark: I am still waiting to see the information that comes from the consultants. If it’s
the direction of a JPA, then we need to have a larger group beyond this group…
Lauri: The JPA is not going into the RFP, that is who is going to bid on it and that’s why
there is a separate consultant dealing with the Fire Chiefs. We are not going to dictate
who bids as we are trying to make sure it’s open to all.
Dave from Berkeley: Regarding strategies on addressing partnerships with outside
EMS SYSTEM REDESIGN WORKGROUP
July 28, 2021
when they don’t have the ability. Maybe we should be looking for other avenues, like a
grander scheme like the contracts that the county has by making people a trauma center
or stemi center.
Will: We absolutely agree with that. As far as getting the data back and having the
integration we are currently working through the HDE process. St. Rose is coming online
soon, AHS coming shortly behind them. We have a goal of having half of our hospitals be
online the following year. We are actively working on that process to have the
bidirectional data exchange and have outcome data accessible to the crews. We also
want to revisit how we contract with our facilities to provide specialty care services and
looking at putting together a more general contract with our receiving facilities to cover a
lot of the issues that are difficult to work through and regulate.
Dave: Is there a discussion ever about entering with a business service agreement with
different hospitals, the relationships are challenged since there is not a clear set of
expectations or defining of the relationship with those partners and that might be
something that could be valuable since there will be accountability with that agreement.
Will: That is something we have discussed and are looking at.