HomeMy WebLinkAboutprovider-compliance-information-may-2024-finalALAMEDA COUNTY EMS
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DEPLOYMENT ZONES
For response time deployment planning, reporting and compliance purposes, there are three (3) Deployments Zones, and three (3) Sub-zones within each Deployment Zone based on population density. The response areas outside of the Contractor’s EOA responsibility (Alameda, Albany, Berkeley, Piedmont, and Lawrence Livermore National Laboratory) are not included in these zones.
The three Deployment Zones are:
North: From the northwest County line down the bayside communities to an east/west line crossing Interstate 880 (I-880) at Industrial Boulevard, intersecting Palomares Road and continuing in the north-easterly direction to the County line.
South: From the line crossing I-880 at Industrial Boulevard and intersecting Palomares Road continuing southerly to Niles Canyon Road, then south-easterly along Niles Canyon Road, Paloma Way and Calaveras Road to the County line.
East: Commonly called the Tri-Valley, the three cities and unincorporated areas within Alameda County east of the North and South Deployment Zones.
Provider Compliance May 2024
1000 San Leandro Blvd., Suite 200
San Leandro, CA 94577
ALAMEDA COUNTY EMS AGENCY
ALAMEDA COUNTY EMS
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Provider Compliance May 2024
ALAMEDA COUNTY EMS AGENCY
1000 San Leandro Blvd., Suite 200
San Leandro, CA 94577
DEPLOYMENT SUBZONES
The three subzones, which were updated effective July 1, 2023 based on 2022 Census Data, differen- tiated on the map above by color, are:
Metro/Urban: Area shaded in green that correlates to 2,000 or more residents per square mile
Suburban: Area shaded in light blue that correlates to 1,000 to 1,999 residents per square mile
Rural/Open Space: Area shaded in yellow that correlates to 0 to 999 residents per square mile
RESPONSE TYPES
The three response types are:
Code 3: Medical calls requiring a lights and sirens response. Calls categorized as a Priority 1, 2 or 3 response secondary to their complaint and acuity determined through the Medical Priority Dispatch System (MPDS) utilized by Oakland Fire Dispatch and Alameda County Regional Emergency Com- munications Center (ACRECC). Code 2 calls upgraded by emergency personnel on scene due to an emergent patient condition are upgraded to Code 3.
Code 2: Medical Calls not requiring a lights and sirens response. Calls categorized as a Priority 4 response secondary to their complaint and acuity determined through the Medical Priority Dispatch System (MPDS) utilized by Oakland Fire Dispatch and Alameda County Regional Emergency Com- munications Center (ACRECC). Code 3 calls downgraded by emergency personnel on scene due to a non-emergent patient condition are upgraded to Code 2.
5150: Non-medical behavioral health responses which do not utilize lights or sirens.
RESPONSE TIME STANDARDS Response Call Priority Metro/Urban Suburban Rural
Code 3
The expectation is that the response time standard shall be met 90% of the time for each response type in each subzone within each deployment zone.
ALAMEDA COUNTY EMS
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Provider Compliance May 2024
MAY COMPLIANCE – FALCK
TABLE KEY
Percentages highlighted in are final compliance figures that meet or exceed the standard.
Percentages highlighted in are final compliance figures that are below the standard.
Percentages that are not highlighted
and have asterisks (*) are not final compliance figures because a zone must have at least 100 calls in order for the final calculation to occur. Calls will carry over to the next month until the threshold of at least 100 calls is met.
ALAMEDA COUNTY EMS AGENCY
1000 San Leandro Blvd., Suite 200
San Leandro, CA 94577
Zone Response Type # Responses # Late Response Compliance %
East Metro/Urban Code 3
5150
East Rural Code 3
East Suburban
5150
North Metro/Urban Code 3
5150
North Rural Code 2
5150
North Suburban Code 3
5150
South Metro/Urban
Code 2
94.39%
5150
South Rural Code 2
5150
South Suburban Code 2
Code 3
ALAMEDA COUNTY EMS
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COMPLIANCE TRENDING
ALAMEDA COUNTY EMS AGENCY
ACCOUNTABILITY
Provider is held accountable for performance as well as the subsequent
addition to the compliance
of the response time standard.
to meet the performance contained within their the
plan in order to bring
deviations in
l breach of the provider
Provider Compliance May 2024