HomeMy WebLinkAboutadult-preparedness-planning-trainingPRESENTED BY: GRECYA VIDA L ZAVALA, LMFT
Adult Preparedness
Plans:
S U P P O R T I N G A L L A D U L T S
Introduction
I was born in Perú. I have a Peruvian passport that was issued to me on
February 22 , 1995. My visa, better known as an I-94, has a stamp with my
arrival date to the USA: October 22 , 1997. R-Visa, B1/B2 class. Expiration
date: February 27 , 2005. One year before I graduated high school.
nd
nd
th
Today I am 38 years old, and I have not returned to my birth country.
I earned multiple associate degrees, my undergraduate degree, and in 2020,
my Master’s in Counseling Psychology with an emphasis in Community
Mental Health. I completed my traineeship with the City of Berkeley (at
Berkeley High School), worked in an incredible East Oakland elementary
school while simultaneously working in a group private practice, and then
began working with the SF Dept. of Public Health in primary care behavioral
health.
In 2024, I passed my clinical exam and became an LMFT.
I hope I’ve made my ancestors proud.
We gather on the unceded ancestral
homeland of the Lisjan Ohlone people.
We recognize that borders, colonization,
and forced displacement are not new —
they are the foundation upon which the
current immigration system was built.
Our work today exists within that history.
Land Acknowledgement & Grounding
Learning Objectives
1.Support adults in taking control: Help all adults (including those with psychosis,
schizophrenia, complex mental health needs, and other realities) appoint caregivers and
decision-makers using Power of Attorney, Advance Healthcare Directives, and verbal
agreements, while respecting their autonomy and mental capacity.
2.Ask safely and document wisely: Know how to ask about immigration status, fears, and
needs without judgment, and understand what to document and what to protect.
3.Meet adults where they are: Apply trauma-informed, harm reduction-centered
approaches when working with all adults, including sex workers, people using drugs,
neurodivergent, elderly, unhoused, and adults experiencing psychosis, schizophrenia,
or other mental health conditions
B Y T H E E N D O F T H I S T R A I N I N G , P A R T I C I P A N T S W I L L B E A B L E T O :
Land Acknowledgement & Grounding Statement
Why Adult Preparedness Plans Matter
Legal Tools & How They Work
BREAK
How to Ask Safely & Document Wisely
Supporting All Adults
Facilitating Planning Conversations
Resources & Closing
Agenda
Why Adult Preparedness
Plans Matter - The Context
I C E E N F O R C E M E N T H A S E S C A L A T E D
S I G N I F I C A N T L Y I N 2 0 2 5 -2 0 2 6
W O R K P L A C E R A I D S , C O M M U N I T Y
S W E E P S , T A R G E T E D E N F O R C E M E N T A R E
H A P P E N I N G
D E T E N T I O N A N D D E P O R T A T I O N A R E
R E A L T H R E A T S
B U T I T ’S N O T J U S T A B O U T I M M I G R A T I O N
E N F O R C E M E N T ...
Landlord doesn’t know you cant
pay rent.
Healthcare provider doesn’t know
what you want or need
Bank account is frozen
Kids don’t know who to call
Medications aren’t managed
Pets aren’t cared for
If experiencing psychosis/
schizophrenia, treatment is
interrupted
If using drugs, harm reduction
supplies are inaccessible
Why Adult Preparedness
Plans Matter - The Context
Landlord doesn’t know you cant
pay rent.
Healthcare provider doesn’t
know what you want or need
Bank account is frozen Kids don’t know who to call
Medications aren’t managed
Pets aren’t cared for
If experiencing psychosis/
schizophrenia, treatment is
interrupted
If using drugs, harm reduction
supplies are inaccessible
If sex worker, safety strategies
are compromised
What is an Adult Preparedness Plan?
A P P O I N T A C A R E G I V E R01
P R O T E C T A S S E T S02
03
04
A L L A D U L T S H A V E T H E
R I G H T T O M A K E D E C I S I O N S
A B O U T T H E I R O W N C A R E
A N D P R O P E R T Y . O U R J O B I S
T O S U P P O R T T H A T , N O T
D I R E C T I T .
A P E R S O N A L I Z E D D O C U M E N T T H A T A L L O W S A N A D U L T T O :
D O C U M E N T W I S H E S
O R G A N I Z E I N F O R M A T I O N
05 B U I L D C O M M U N I T Y
ARE NOT ABOUT ARE ABOUT
making decisions for the adult honoring the adult’s expertise
assuming what they want respecting their values
pathologizing their needs supporting self-determination
limiting their autonomy building on their strengths
judging their choices centering their voice
criminalizing survival strategies meeting them where they are
Adult Preparedness Plans ....
Who needs a plan?
U n d o c u m e n t e d & m i x e d -s t a t u s a d u l t s 01
S e x w o r k e r s02
P e o p l e u s i n g d r u g s03
N e u r o d i v e r g e n t a d u l t s04
A d u l t s w i t h p s y c h o s i s /s c h i z o p h r e n i a05
A d u l t s w i t h o t h e r m e n t a l h e a l t h c o n d i t i o n s06
E l d e r l y a d u l t s07
U n h o u s e d a d u l t s08
E V E R Y O N E
The Three Legal Tools
Covers:
Financial & legal
decisions
Paying bills
Managing bank
accounts
Handling investments
Filing taxes
Managing real estate
P O W E R O F
A T T O R N E Y (P O A )
Must be 18+ with mental
capacity.
Agent must be trusted
Can be revoked anytime
Takes effect immediately
Called ‘durable’ if it
survives incapacity
Covers:
Medical treatment
decisions
Hospital decisions
End of life care
Mental health decisions
Psychiatric treatment
Specific healthcare
wishes
A D V A N C E D
H E A L T H C A R E
D I R E C T I V E
Must be 18+ with mental
capacity.
Agent should understand
your values
You can specify decisions
& include instructions
Takes effect only if you
can’t decide
Covers:
Anything you want
documented
Values and priorities
Who you trust & what
matters to you
How you want to be
cared for
V E R B A L
A G R E E M E N T /
L E T T E R O F I N T E N T
Not a legal document
But powerful – documents your wishes
Can be a letter, recording, etc
Useful if you don’t want formal processes
Complements POA or Directive
What happens to pets
and/or belongings
Mental health treatment
preferences
Harm reduction
strategies
Safety strategies
The Three Legal Tools
For Immigration
Preparedness:
Agent can pay rent/
mortgage
Protects assets if
detained
P O W E R O F
A T T O R N E Y (P O A )
Free to low cost
Notarization is required
A D V A N C E D H E A L T H C A R E
D I R E C T I V E
V E R B A L A G R E E M E N T /
L E T T E R O F I N T E N T
For Immigration Preparedness:
Ensures healthcare managed if
detained
Allows agent to access medical
records
Protects from unwanted
procedures
Critical for complex healthcare
needs
Allows you to specify mental
health treatment preferences
Free to low cost
Notarization is required
For Immigration Preparedness:
Documents wishes in your own
words
Easier to create
Can be shared with trusted people
Provides guidance even if not legally
binding
Can document mental health
preferences in your language
Can document harm-reduction
strategies
Can document safety strategies
Free
Write it yourself
These tools DON’T...
G i v e g u a r d i a n s h i p01
M a k e d e c i s i o n s w i t h o u t t h e
i n d i v i d u a l ’s i n p u t02
P r o t e c t i m m i g r a t i o n s t a t u s03
C r e a t e a w i l l04
R e q u i r e f o l k s t o e x i t s e x w o r k , s t o p u s i n g
d r u g s , o r c h a n g e m e n t a l h e a l t h s t a t u s05
O v e r r i d e f o l k s ’ a u t o n o m y (e v e n w i t h
p s y c h o s i s /s c h i z o p h r e n i a )06
Mental
Capacity
I N D I V I D U A L U N D E R S T A N D S
W H A T T H E Y ’R E S I G N I N G
I N D I V I D U A L U N D E R S T A N D S
T H E C O N S E Q U E N C E S
I N D I V I D U A L C A N
C O M M U N I C A T E T H E I R
W I S H E S
I N D I V I D U A L C A N M A K E
D E C I S I O N S A B O U T T H E I R
L I F E
What it does NOT mean..
Individual has to be
neurotypical
01
Individual has to be
sober
02
Individual has to be
housed
03
Individual has to be
employed
04
Individual has to
agree with others
05
Individual has to be
‘high functioning’
06
Individual has to be
free from
psychosis/
schizophrenia
07
Individual has to be
free from other
mental health
conditions
08
C a p a c i t y i s r e s p e c t e d .I f
a n a d u l t h a s m e n t a l
c a p a c i t y , t h e y g e t t o
m a k e d e c i s i o n s a b o u t
t h e i r o w n l i f e .
I m p o r t a n t n o t e o n p s y c h o s i s a n d
s c h i z o p h r e n i a : P e o p l e e x p e r i e n c i n g
p s y c h o s i s o r s c h i z o p h r e n i a c a n h a v e
m e n t a l c a p a c i t y . C a p a c i t y i s n o t
d e t e r m i n e d b y d i a g n o s i s . I t 's d e t e r m i n e d
b y w h e t h e r s o m e o n e c a n u n d e r s t a n d t h e
d o c u m e n t a n d i t s c o n s e q u e n c e s . M a n y
p e o p l e w i t h p s y c h o s i s o r s c h i z o p h r e n i a
h a v e f u l l m e n t a l c a p a c i t y a n d s h o u l d b e
s u p p o r t e d i n m a k i n g t h e i r o w n d e c i s i o n s .
California Protections for Immigrants
SB 54: The California Values Act
Limits state and local law enforcement cooperation with ICE
Prohibits police from detaining people solely based on ICE requests
Protects immigrants from being turned over to ICE without a judicial
warrant
What this means Limitations
Local police cannot hold an individual
for ICE without a judicial warrant
Does NOT prevent ICE from
conducting their own enforcement
Individual has the right to refuse
consent to searches
Does NOT prevent federal agents
from entering someone’s home
Individual has the right to remain
silent
Does NOT apply to certain serious
crimes
California Protections for Immigrants
SB 81: Healthcare Privacy Protection
Protects an individuals’ immigration status as confidential medical
information
Limits ICE enforcement activities at hospitals and clinics
Requires healthcare providers to notify the individual if ICE is seeking the
individuals’ information
What this means
Healthcare provider cannot share your
immigration status with ICE without a warrant Medical information is protected
ICE cannot conduct enforcement at hospitals
without a judicial warrant Mental health treatment is protected
Individuals can access healthcare without fear of
deportation Substance use treatment is protected
Know Your Rights: The Basics
R i g h t t o r e m a i n s i l e n t .01
R i g h t t o r e f u s e t o c o n s e n t t o s e a r c h02
R i g h t t o a n a t t o r n e y03
R i g h t t o r e f u s e t o s i g n a n y t h i n g t h e
i n d i v i d u a l d o e s n o t u n d e r s t a n d04
R i g h t t o a p h o n e c a l l i f d e t a i n e d05
R i g h t t o r e f u s e t o o p e n t h e d o o r w i t h o u t a
j u d i c i a l w a r r a n t06
BREAK
Having the Conversation
Ask with purpose, not curiosity
I'm asking because I want to help you protect your
family if you're detained
I'm asking because I want to understand your fears
so I can help you plan
I'm asking because I want to know who to contact if
something happens
I’m asking because there may be resources or legal
supports we can connect you with—but it’s
completely your choice what you want to share.
Be transparent about your intentions.
Avoid
Leading with status questions
before building rapport
Documenting legal status
unless clinically essential
Assuming that lack of
disclosure means lack of fear
Don’t use fear-based
messaging
Don’t assume – ask what they
already know
Don’t overwhelm with
information all at once
Don’t center yourself – this is
about them
Approach with Trauma-Informed Care
Recognize that asking about immigration, fears, or needs can
trigger trauma
The person may have experienced:
Detention or deportation
Family separation
Violence or abuse
Discrimination
Loss of housing or employment
Approach with:
Gentleness
Patience
Respect for their pace
Validation of their experience
Safety & Confidentiality
D o n 't s h a r e t h e p e r s o n 's i n f o r m a t i o n
w i t h c o l l e a g u e s c a s u a l l y01
D o n 't d i s c u s s t h e i r s t a t u s i n
h a l l w a y s , b r e a k r o o m s , o r g r o u p
s e t t i n g s
02
D o n 't d o c u m e n t u n n e c e s s a r i l y03
D o n 't f l a g t h e i r c h a r t w i t h w a r n i n g s
o r a l e r t s04
Do:
Keep information in a secure place
Share only with people who need
to know
Ask permission before sharing
Respect the person’s wishes about
who knows what.
What NOT to Document Do Document
Immigration status (undocumented or mixed status)Emotional impact (concern about family safety)
Specific fears about ICE (afraid of ICE or deportation)Legal referrals (referred to X for legal planning)
Detention history (detained by ICE; family deportation)Generalized language (prep for potential emergencies)
Mental health diagnoses used against clients Clarification of confidentiality (discussed confidentiality with client)
Substance use diagnoses used against clients Strengths & wishes
Sex work status Preparedness plan completion (completed POA, etc)
Specific harm reduction strategies Follow-up needs (help accessing services)
Specific safety strategies (working in x areas)Client’s own words
Affirming language
What to Document & What to Protect
The question is not 'What can I
document?' The question is 'Will
documenting this harm my client?'
What to Ask What to Document
Do you have a safe place to work?Client has safety contacts and communication strategies
Are there areas where you work that feel safer than others?Client has identified trusted people who know about their work
Do you have regular clients you trust?Client wants [trusted person] to manage their finances
What’s your preferred way to communicate with clients?Client has specific communication preferences
If something happened to you, who would you want to know
about your work?Client is engaged in harm reduction and safety planning
Do you want your sex work documented in your prep plan?Client wants their work-related contacts notified in case of
emergency
What would help you feel safer if you were detained or
incapacitated?
Supporting Sex Workers
Specific Preparedness Needs
Safety Contacts
Who are the people who know about your work?
Who can you trust to check on you?
Who should be notified if you go missing?
Areas Worked
Where do you work? (general areas, not specific locatio
Are there safe places to work?
Are there places to avoid?
Clientele
Do you have regular clients?
Do you have clients you trust?
Should any clients be notified if something happens?
Specific Preparedness Needs
Communication
How do clients contact you?
What's your preferred communication method?
Should your agent have access to your phone/messaging apps?
Financial Protection
Where do you keep your money?
Who should manage your finances if you're
incapacitated?
Do you have a safe place to store cash?
Legal Protection
Do you have a lawyer who knows about your work?
Do you want legal referrals?
Should your agent know about your work?
Healthcare
Do you have a healthcare provider who knows
about your work?
Do you want your healthcare provider to know?
What are your healthcare needs?
How to
Support Sex
Workers in
Planning
A F F I R M T H E I R W O R K
R E S P E C T T H E I R E X P E R T I S E
C E N T E R T H E I R A G E N C Y
P R O T E C T T H E I R P R I V A C Y
C O N N E C T T O R E S O U R C E S
V A L I D A T E T H E I R F E A R S
S U P P O R T T H E I R C H O I C E S
C H E C K I N R E G U L A R L Y
Sex workers are experts on their
own safety. Listen to them. Trust
them. Support them.
What to Ask What to Document
Are you currently using any substances?Client is engaged in harm reduction and substance use treatment
Are you in treatment? What kind of treatment?Client is taking [specific medication] for substance use disorder
What medications are you taking for substance use or mental health?Client’s prescriber is [name/clinic]
Do you have a prescriber or treatment provider?Client wants [trusted person] to manage their medications if incapacitated
What harm reduction supplies do you use? (syringes, naloxone, fentanyl test
strips, etc.)Client has identified harm reduction supplies & where to access them
Where do you get your supplies?Client has support network for health & safety
Do you have people who support your health and safety?Client wants their treatment provider notified in case of emergency
If something happened to you, who would manage your medications and
treatment?
What would help you stay safe and healthy if you were incapacitated?
Supporting People Using Drugs
Specific Preparedness Needs
Treatment & Medications
Are you in treatment? What kind?
What medications are you taking?
Who is your prescriber?
What happens if you miss doses?
Should your agent have access to your treatment records?
Harm Reduction Supplies
What supplies do you use? (syringes, naloxone, fentanyl test
strips, etc.)
Where do you get your supplies?
Who should have access to your supplies if you're
incapacitated?
Should your agent know where to find your supplies?
Specific Preparedness Needs
Overdose Prevention
Do you have naloxone/Narcan?
Who knows how to use it?
Should your agent be trained?
What's your overdose prevention plan?
Healthcare
Do you have a healthcare provider?
Do they know about your substance use?
What are your healthcare needs?
Should your agent have access to your medical records?
Specific Preparedness Needs
Financial Protection
Who should manage your finances if you're incapacitated?
Do you have money for treatment or supplies?
Should your agent have access to your accounts?
Legal Protection
Do you have a lawyer?
Do you want legal referrals?
Should your agent know about your substance use?
Support Network
Who supports your health and recovery?
Who should be notified if something happens?
Who can help manage your treatment if you're incapacitated?
How to
Support
People
Using Drugs
A F F I R M H A R M R E D U C T I O N
R E S P E C T T H E I R E X P E R T I S E
C E N T E R T H E I R A G E N C Y
P R O T E C T T H E I R P R I V A C Y
C O N N E C T T O R E S O U R C E S
V A L I D A T E T H E I R F E A R S
S U P P O R T T H E I R C H O I C E S
C H E C K I N R E G U L A R L Y
Sex workers are experts on their
own health. Listen to them. Trust
them. Support them.
What to Ask What to Document
What helps you feel calm and grounded?Client is managing their mental health with support
What helps you when you’re experiencing psychosis or hearing voices?Client is taking [specific medication] for mental health
Are you taking medications? What are they?Client’s psychiatrist/provider is [name/clinic]
What kind of treatment helps you?Client wants [trusted person] to manage their healthcare if incapacitated
Who do you talk to when you’re struggling?Client has identified what helps them feel calm and grounded
If something happened to you, who would you want to make healthcare
decisions?Client has a support network for mental health and safety.
What would help you stay safe & healthy if you were incapacitated Client wants their mental health provider notified in case of emergency
Do you want your mental health treatment documented Client has capacity to make decisions about their own care
Supporting People with Psychosis
Specific Preparedness Needs
Mental Health Treatment
Are you in treatment? What kind? (medication, therapy, peer
support, etc)
What medications are you taking?
Who is you psychiatrist/provider?
What happens if you miss doses?
Should your agent have access to your treatment records?
What Helps You
What helps you feel calm and grounded?
What helps you when you’re experiencing psychosis or hearing
voices?
What activities or people help?
What should your agent know about what helps you?
Specific Preparedness Needs
Crisis Planning
What’s your crisis plan?
Who should be contacted if you’re in crisis?
What should your agent do if you’re experiencing psychosis?
Do you want to be hospitalized if in crisis, or do you prefer other
support?
Healthcare
Do you have a healthcare provider?
Do they know about your mental health?
What are your healthcare needs?
Should your agent have access to your medical records?
Specific Preparedness Needs
Financial Protection
Who should manage your finances if you're incapacitated?
Do you have money for treatment or medications?
Should your agent have access to your accounts?
Legal Protection
Do you have a lawyer?
Do you want legal referrals?
Should your agent know about your mental health?
Support Network
Who supports your mental health and recovery?
Who should be notified if something happens?
Who can help manage your treatment if you're incapacitated?
How to
Support
People with
Psychosis
R E S P E C T T H E I R C A P A C I T Y
R E S P E C T T H E I R E X P E R T I S E
C E N T E R T H E I R A G E N C Y
P R O T E C T T H E I R P R I V A C Y
C O N N E C T T O R E S O U R C E S
V A L I D A T E T H E I R F E A R S
S U P P O R T T H E I R C H O I C E S
C H E C K I N R E G U L A R L Y
People with psychosis and
schizophrenia have capacity. They
deserve to make decisions about
their own lives. Listen to them.
Trust them. Support them.
What to Ask What to Document
How do you prefer to communicate? (verbal, written, visual, etc.)Client is neurodivergent and has specific communication needs
Do you have any communication needs I should know about?Client prefers [communication method] for communication
What helps you focus and understand information?Client needs [accommodation] to understand information
Do you need extra time to process information?Client has identified strengths and skills
Do you have sensory needs? (quiet space, low lighting, etc.)Client wants [trusted person] to support them if incapacitated
What are your strengths?Client has support network
If something happened to you, who would you want to make decisions?Client has capacity to make decisions about their own care
What would help you feel safe and supported?
Do you want your neurodivergence documented in your preparedness plan?
Supporting Neurodivergent Adults
Specific Preparedness Needs
Communication Needs
How do you prefer to communicate?
Do you need written information?
Do you need visual supports?
Do you need extra time to process?
Should your agent know your communication preferences?
Sensory Needs
Do you have sensory sensitivities?
What helps you feel comfortable?
What should your agent know about your sensory needs?
Specific Preparedness Needs
Support Needs
What kind of support do you need?
Who helps you?
Should your agent have access to your support network?
Healthcare
Do you have a healthcare provider?
Do they know you're neurodivergent?
What are your healthcare needs?
Should your agent have access to your medical records?
Financial Protection
Who should manage your finances if you're incapacitated?
Do you have money for support or accommodations?
Should your agent have access to your accounts?
Specific Preparedness Needs
Legal Protection
Do you have a lawyer?
Do you want legal referrals?
Should your agent know about your neurodivergence?
Support Network
Who supports you?
Who should be notified if something happens?
Who can help if you're incapacitated?
How to Support
Neurodivergent
Adults
R E S P E C T T H E I R C O M M U N I C A T I O N N E E D S
P R O V I D E A C C O M M O D A T I O N S
R E S P E C T T H E I R E X P E R T I S E
C E N T E R T H E I R A G E N C Y
P R O T E C T T H E I R P R I V A C Y
C O N N E C T T O R E S O U R C E S
S U P P O R T T H E I R C H O I C E S
C H E C K I N R E G U L A R L Y
What to Ask What to Document
Where do you sleep? (safe place, shelter, car, etc.)Client is experiencing housing insecurity
Do you have a safe place to store belongings?Client has identified safe places to stay
Are there places you feel safer than others?Client has support network for safety
Do you have people who help keep you safe?Client wants [trusted person] to manage belongings if incapacitated
What would help you feel safer?Client has identified important documents and where they are
If something happened to you, who would you want to know?Client wants [trusted person] to be contacted in case of emergency
Do you have important documents? Where are they?
What would help you stay safe and healthy if you were incapacitated?
Supporting Unhoused Adults
Specific Preparedness Needs
Safe Places to Stay
Where do you sleep?
Are there places you feel safer than others?
Do you have access to shelters?
Should your agent know where you stay?
Belongings
What belongings do you have?
Where do you store them?
Is there a safe place to store them?
Who should manage your belongings if you're incapacitated?
Specific Preparedness Needs
Important Documents
Do you have ID, birth certificate, or other documents?
Where are they stored?
Should your agent have access to them?
Healthcare
Do you have a healthcare provider?
Do they know you're unhoused?
What are your healthcare needs?
Should your agent have access to your medical records?
Specific Preparedness Needs
Financial Protection
Do you have money or resources?
Who should manage them if you're incapacitated?
Should your agent have access?
Legal Protection
Do you have a lawyer?
Do you want legal referrals?
Should your agent know about your housing status?
Support Network
Who helps you?
Who should be notified if something happens?
Who can help if you're incapacitated?
How to Support
Unhoused
Adults
R E S P E C T T H E I R S U R V I V A L S T R A T E G I E S
R E S P E C T T H E I R E X P E R T I S E
C E N T E R T H E I R A G E N C Y
P R O T E C T T H E I R P R I V A C Y
C O N N E C T T O R E S O U R C E S
V A L I D A T E T H E I R S I T U A T I O N
S U P P O R T T H E I R C H O I C E S
P R O V I D E P R A C T I C A L S U P P O R T
What to Ask What to Document
What matters most to you?Client has identified what matters most to them
What are your cultural or spiritual wishes?Client has cultural/spiritual wishes
Are you experiencing any changes in your health or memory?Client wants [trusted person] to make healthcare decisions
Do you have family or people who support you?Client has identified family/support network
If something happened to you, who would you want to make decisions?Client has capacity to make decisions about their own care
What kind of healthcare do you want?Client has completed Advance Healthcare Directive
What would help you feel safe and supported?Client wants [trusted person] to be contacted in case of emergency
Do you want your wishes documented in your preparedness plan?
Supporting Elderly Adults
Specific Preparedness Needs
Healthcare Wishes
What kind of healthcare do you want?
Do you want life-sustaining treatment?
What are your end-of-life wishes?
Should your agent have access to your medical records?
Cultural & Spiritual Wishes
What are your cultural or spiritual beliefs?
What rituals or practices are important to you?
Should your agent know about these?
Specific Preparedness Needs
Family & Support
Who is your family?
Who supports you?
Should they be notified if something happens?
Financial & Legal
Do you have assets or property?
Who should manage them if you're incapacitated?
Do you have a will?
Should your agent have access to your accounts?
Specific Preparedness Needs
Healthcare
Do you have a healthcare provider?
What are your healthcare needs?
Should your agent have access to your medical records?
Living Situation
Where do you live?
Do you want to stay there?
What support do you need?
Support Network
Who helps you?
Who should be notified if something happens?
Who can help if you're incapacitated?
How to Support
Elderly Adults
R E S P E C T T H E I R W I S D O M
R E S P E C T T H E I R A U T O N O M Y
C E N T E R T H E I R A G E N C Y
R E S P E C T T H E I R C U L T U R E
C O N N E C T T O R E S O U R C E S
V A L I D A T E T H E I R E X P E R I E N C E
S U P P O R T T H E I R C H O I C E S
C H E C K I N R E G U L A R L Y
Facilitate Planning Conversations
B U I L D T R U S T — P r i v a t e s p a c e , c l e a r
p u r p o s e , c o n f i d e n t i a l i t y e x p l a i n e d01
A S S E S S R E A D I N E S S — "A r e y o u r e a d y t o
t a l k a b o u t t h i s ?" R e s p e c t i f t h e y s a y n o02
L I S T E N M O R E T H A N Y O U T A L K — A s k
o p e n -e n d e d q u e s t i o n s . L e t t h e m l e a d03
D O C U M E N T T H E I R W O R D S — U s e q u o t e s .
C a p t u r e t h e i r v o i c e , n o t y o u r
i n t e r p r e t a t i o n
04
F O L L O W U P — C h e c k i n . U p d a t e a s
n e e d e d . K e e p t h e m i n c o n t r o l05