HomeMy WebLinkAboutcommunity-presentations-11-19-25Reimagining Permanent Supportive Housing: Why Lived-Experience Support Is
Essential for Successful Transitions”
LeaJay Harper
1. Opening (1 minute)
Good evening , and thank you for the opportunity to speak today.
My name is LeaJay Harper and I was unhoused on Wood St for 10 years and became
housed at Homefulness in Dec 2023
People who have never experienced homelessness cannot fully understand the day-to-day
skills, adjustments, and emotional challenges required to transition from encampments to
permanent housing.
If we want long-term housing stability in Alameda County, we must invest in peer-led
support, experience-based coaching, and hands-on transition assistance that meets
people where they are.
2. The Gap: What Traditional Services Miss (2 minutes)
Case managers and service providers do incredible work, but their support is often paper-
based, appointment-based, and time-limited.
What is missing are the in-between moments—the everyday tasks that determine whether
someone successfully adapts to housing:
• How do I cook on a standard stove after years of using propane?
• How do I budget when I suddenly have rent, PG&E, and laundry costs?
• How do I keep up with appointments now that I live farther away?
• Where is the nearest grocery store or food pantry?
• How do I ride the bus to my medical provider?
• Who helps me update my address with the county, CalFresh, or Social Security?
These are things most people never think about. But they are daily barriers for people who
have been living in encampments for years.
3. Why Peer Support Is Essential (2 minutes)
Peers—people who have lived through homelessness and successfully stabilized in
housing—are in a unique position to teach these skills.
Peers can:
• Show someone how to operate appliances safely
• Teach budgeting in a real-world way
• Help plan laundry schedules so people don’t fall behind
• Ride the bus with someone their first time
• Call a medical provider with someone so they learn how to do it
• Help someone reconnect to community instead of being isolated in a unit
These supports are not theoretical. They require lived experience, patience, and
understanding.
As I’ve experienced personally:
When I moved from Wood Street to East Oakland, I didn’t know where food pantries were. I
didn’t know the neighborhood. Even though I had a car, I still found myself isolated. That
sense of disconnection is common—and dangerous—for people newly housed.
4. The Risk of Isolation (1 minute)
People often move from highly interdependent encampment communities—where people
keep each other safe—into apartments where they are completely alone.
This sudden isolation contributes to:
• Loneliness and depression
• Disconnection from support systems
• Missed appointments
• Difficulty managing new responsibilities
• Higher risk of losing housing
Without emotional and community support, housing can become unstable, even when
someone desperately wants to succeed.
5. Reimagining “Permanent Supportive Housing” (2 minutes)
Permanent Supportive Housing should not just be:
• A unit
• A case manager
• A stack of referrals
It should be a community.
We need to redefine PSH to include:
A Peer Leadership Pipeline
People who have been housed longer can become mentors—like big brothers and big
sisters—to new residents entering housing.
Hands-On Transition Coaches
Not people who do things for clients, but people who do them with clients:
• Cooking together
• Budgeting together
• Calling providers together
• Riding transit together
• Visiting food pantries together
• Going to first appointments together
This is how people rebuild confidence and independence.
Skill Development + Case Management
Peers can work alongside case managers to create a more holistic and realistic support
model.
6. Recommendations for Measure W Funding (1 minute)
1. Fund a Countywide Peer Navigation & Transition Support Program
• Train and hire people with lived experience
• Embed them in PSH sites and housing placement programs
• Pay peers equitably as specialized staff
2. Create a Transitional Housing Orientation Curriculum
Hands-on training for new residents that includes:
• Daily living skills
• Budgeting with rent + utilities
• Navigating transit
• Accessing food, healthcare, and benefits
• Community integration, not isolation
3. Support a Peer Leadership Ladder
• Create pathways for formerly unhoused residents to:
o Mentor others
o Lead community events
o Participate in program decision-making
o Build careers in outreach and case management
4. Fund Community-Building Activities Inside PSH
People stabilize faster when they are connected. Cooking nights, resource tours, support
circles, and skill-building workshops matter.
7.Closing (1 minute)
If we want Measure W to have lasting impact, we must go beyond housing placement.
We must invest in people, community, and lived experience.
Peer-led support is not an optional service—it is the bridge that makes housing
sustainable.
Thank you for your time, and I welcome any questions.
From Streets to Stability: Real Talk
About Employment & Housing
•Presented by:Victor Mavedzenge, Founder/Program Manager, Kinara-
Pathways to Community Success
•Location: Castro Valley, CA
•Duration: 10 minutes
The Ground Truth
•We’ve tried incentives, training, shelters, outreach.
•The money’s there — the outcomes aren’t.
•Why? Because our systems move slower than our people’s needs.
What Still Works (When We Get
Out of the Way)
•Paid Transitional Employment + Mentorship: Programs paying stipends
keep folks engaged.
•On-Site Case Management improves retention.
•Person-Designed Plans: When participants co-write their plan, success
rates double.
What’s Not Working (Despite
Good Intentions)
•Business Incentives Alone: Tax breaks don’t equal job stability.
•Shelters Without Continuity: Beds fill, but people spin back to square one.
•Red Tape in Volunteer & Job-Training Payments: Rules classify stipends as
income, delaying payments.
The Human Toll of Bureaucracy
•The system demands compliance before compassion.
•People who finally say 'yes' to help end up waiting for approvals.
•We lose them not to drugs or laziness — but to delay fatigue.
The Mirror Within Moment (Victor
Mavedzenge Insight)
•“When someone’s inner mirror is cracked, no external reflection makes
sense.”
•If someone’s internal story is 'I’m temporary,' they’ll treat every win as
temporary.
•Healing identity and fixing bureaucracy must happen side-by-side.
Lessons from the Field (Hayward)
•70% of job-program participants lost momentum due to payment delays.
•Those who received steady mentorship — even without full pay — stayed
engaged.
•Belief + consistency beat incentives + chaos every time.
County Opportunity: Flip the
Script
•Streamline stipend approvals.
•Pre-qualify nonprofits for quicker disbursements.
•Treat stipends as education, not employment, to reduce barriers.
The 5-Point Plan (Action, Not
Theory)
•1. One Unified Navigation Hub — Housing, health, and jobs under one
roof.
•2. Rapid-Pay System — County-approved prepaid cards for stipends.
•3. Retention Partnerships — Fund employer + caseworker duos.
•4. Bridge Housing With Purpose — Transitional homes tied to real work.
•5. Identity-Centered Coaching — Rebuild self-image, not just job skills.
Closing: The Real Ask
•“Programs don’t keep people stable — people do.”
•Let’s stop measuring success in forms processed.
•Let’s measure it in lives that no longer need our forms.
•Hayward can lead the shift — if we cut the red tape and see the human
first.