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home-together-2026-year-3-update-appendix-c-key-performance-measures
30 Home Together 2026 — Year 3 Progress Update HOME TOGETHER YEAR 3 Appendix C Key Performance Measures Background Performance measures help to provide an understanding of how well the homelessness response system is moving towards the goal of reducing homelessness. These measures identify rates of inflow into and outflow from the homelessness response system, and indicate where resources and system expansion are necessary to meet current and future need. Data to calculate these measures comes primarily from the Homeless Management Information System (HMIS), a local database which collects client-level data and data on the provision of housing and services to homeless individuals and families and persons at risk of homelessness. Unlike the Point in Time (PIT) Count, HMIS data is collected continuously throughout the year. Measure 2019 PIT 2022 PIT 2024 PIT Number of persons experiencing homelessness at point in time 8,022 (7,659 Households) 9,747 (8,211 Households) 9,450 (8,635 Households) Table C-1 | Alameda County Homelessness Point in Time Counta, 2019, 2022, 2024 a) EveryOne Counts! Alameda County Homeless Count & Survey. Applied Survey Research (ASR), 2019. Alameda County Homeless Count & Survey Comprehensive Report, Applied Survey Research (ASR), 2022. Alameda County Point-In-Time Report 2024. Prepared by Simtech Solutions. Homelessness Response System Measures Data in the tables below shows annual changes in key measures of how the homelessness response system is functioning from baseline year of the Home Together Plan through Year 3 of the Plan. • Between the baseline year (FY20–21) and Year 3 (FY23–24) the number of people served in homelessness response system programs has increased by 44% (from 17,222 to 24,865). • Between Year 1 (FY21–22) and Year 2 (FY22– 23) the number of people served annually increased by 14%, and between Year 2 and Year 3 this increase was 1.3%. 31 Home Together 2026 — Year 3 Progress Update Data Source System Performance Measure FY20–21 HT Baseline Year FY21–22 HT Year 1 FY22–23 HT Year 2 FY23–24 HT Year 3 HUD Annual Performance Reporta Number of persons served annually 17,222 (14,230 Households)21,511 (17,714 Households) 24,547 (20,321 Households) 24,865 (20,385 Households) HUD Annual Performance Report Number of persons served annually who are enrolled in permanent housing programs PSH: 2,199 RRH: 2,182 Other Hsg. Pgms: 631 Total: 5,012 (29%) PSH: 2,083 RRH: 1,966 TSS/Other Hsg. Pgms: 2,277 Total: 6,326 (29%) PSH: 2,950 RRH: 1,978 TSS/Other Hsg. Pgms: 1,986 Total: 6,911 (28%) PSH: 3,221 RRH: 2,181 TSS/Other Hsg. Pgms: 1,773 Total: 7,175 (29%) HUD System Performance Measuresb Number of persons who became homeless for the first time 3,466 3,623 4,006 4,321 HUD System Performance Measuresc Average length of time persons remain homeless 214 Days 225 Days 217 Days 241 Days HUD Annual Performance Reportd Total number of persons exiting from the homelessness response system 5,255 8,601 10,999 12,521 HUD Annual Performance Reporte Number of persons served (experiencing homelessness) exiting to positive housing destinations 2,027 (1,776 Households) 1,767 (1,579 Households) 2,420 (2,185 Households) 2,445 (2,175 Households) Custom HMIS Reportf Number of persons who moved into housing within the homelessness response system (without a program exit) 1,520 1,178 1,664 1,149 Total number of persons who gained housing 3,595 3,010 4,084 3,594 HUD System Performance Measuresg Number of persons returning to homelessness within 2 years 418 (18%) 420 (18%) 437 (15.1%)421 (16%) a) HUD Annual Performance Report: Q7a, Q8a. b) HUD System Performance Measures, Measure 5.2 (Change in the number of persons entering ES, SH, TH, and PH projects with no prior enrollments in HMIS). c) HUD System Performance Measures, Measure 1a/Metric 2. Length of Time Persons Remain Homeless (Average LOT Homeless). d) HUD Annual Performance Report of total people served: Q23c. (Exit Destination; Total persons exited minus persons exiting to excluded destinations). e) HUD Annual Performance Report of people served in non-housing projects: Q23c. (Exit Destination; Total persons exiting to positive housing destinations). f) Custom HMIS Reports: Enrollments in Permanent Housing projects during the FY with move-in dates that do not appear in the APR Exits to Positive Housing report. Note: Beginning in FY22–23, individuals enrolled in Services Only projects designed for housed individuals were incorporated into this group. g) HUD System Performance Measures, Measures 2a and 2b (number and percentage of persons who exit homelessness to permanent housing destinations and then return to homelessness within 2 years). Table C-2 | Homelessness Response System Measures FY20–21 through FY23–24 32 Home Together 2026 — Year 3 Progress Update Race/Ethnicity Number of Persons Served (Experiencing Homelessness) % of Total Persons Served (Experiencing Homelessness) 2024 Alameda County General Populationc White 4,318 24.1%30% Black, African American, or African 9,149 51.1%10% Asian or Asian American 501 2.8%33% American Indian, Alaska Native, or Indigenous 651 3.6%1% Native Hawaiian or Pacific Islander 313 1.7%1% Multi-Racial 1,099 6.1%12% Hispanic/Latina/e/o 3,665 20.5%22% Table C-3 | Race and Ethnicity of People Served (Experiencing Homelessness) in Year 3, Compared to Alameda County’s General Populationa,b a) Represents only people in: Coordinated Entry, Emergency Shelter, Safe Haven, Street Outreach, Transitional Housing, Day Shelter, Services Only and Other. b) Note that analysis of race and ethnicity data for this report looked at separate/individual race and ethnicity fields to enable comparison with trends from before 2023, when HMIS methodology for collecting and reporting data on race and ethnicity was updated. c) Simtech Solutions. Alameda County Point-In-Time Report 2024. • In Year 3 (FY23–24), 29% of people served by the homelessness response system were enrolled in housing programs such as Permanent Supportive Housing (PSH) or Rapid Re-Housing. The remainder of those served annually are comprised of people newly experiencing homelessness, people returning to homelessness, and other people in programs (including temporary shelter) awaiting a resource to support their ability to be housed. • The number of people who gained housing decreased from 4,084 in Year 2 (FY22–23) to 3,594 in Year 3 (FY23–24), a 12% reduction. In order to measure progress towards addressing racial disparities in Alameda County’s homeless population, data about race and ethnicity within systemwide outcomes are tracked and measured annually. 33 Home Together 2026 — Year 3 Progress Update 0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 18,000 Et h n i c i t y Ra c e 20,000 Race Ethnicity White Non-Hispanic/Latina/e/o Black/African American Asian Hispanic/Latina/e/o American Indian/Alaskan Native Native Hawaiian/Pacific Islander Multiracial Doesn’t know/Refused/DNC Doesn’t know/Refused/DNC Ye a r 3 3.6%2.8%1.7% 10.0%6.1%51.1% 20.5% 24.1% 79.5% Ye a r 2 25.8% 77.6% 53.0% 19.0% 6.4% 4.0%2.7%1.5% 6.6% 3.4% Et h n i c i t y Ra c e 3.5%2.4%1.6% Ye a r 1 25.7% 79.1% 54.5% 16.8% 6.6%5.8% 4.1% Et h n i c i t y Ra c e Ba s e l i n e 27.9% 80.0% 54.1% 17.1% 6.9% 2.9% 3.7% Et h n i c i t y Ra c e 2.6%3.2%1.6% a) Represents only people in: Coordinated Entry, Emergency Shelter, Safe Haven, Street Outreach, Transitional Housing, Day Shelter, Services Only and Other. Figure C-1 | Proportion of People Served (Experiencing Homelessness) by Race and Ethnicity, Years 1, 2 and 3a Figure C-1 shows the annual proportion of people enrolled in homelessness response system programs by race and ethnicity since the launch of the Home Together Plan in FY20–21. The figure illustrates a slight decrease in the number of people experiencing homelessness that are served by programs and resources within the homelessness response system. In addition, although the proportion of people experiencing homelessness who are Black/ African American has decreased since Year 1 (FY21–22), this population remains vastly overrepresented compared to the general county population. Percentages/Proportions and Rates The data in this appendix about race and ethnicity of people exiting the homelessness response system into housing as well as for people who return to homelessness after previously gaining housing is presented in two ways. Proportions (relative to all people served) provide information about the relative size of a particular group, and rates provide information about differences in experience or outcomes within particular groups, regardless of the size of that group.1 1 Percentages/proportional numbers show, for people who exited to permanent housing (or who returned to homelessness), what percent were in each racial group. These numbers help to provide a sense of the relative size of different racial/ethnic groups compared to one another, but, alone, do not indicate disparities. Rates allow for comparison across different racial/ethnic populations, regardless of the size of the individual group. Rates also allow for comparison within the same outcome; to look at which groups had higher and which had lower rates of a particular outcome. Rates also allow comparison to an average rate for everyone; this allows us to see which group’s rate is higher than the average, and which group’s rate is lower than the average. A rate is determined by comparing two numbers/percentages about the same group. Rates are used to determine disparities for particular racial/ethnic populations. 34 Home Together 2026 — Year 3 Progress Update System Total Black, African American, or African White Asian or Asian American American Indian, Alaska Native, or Indigenous Native Hawaiian or Pacific Islander Multi-Racial Latina/e/o People Served (Experiencing Homelessness) 17,902 51.1% (9,149)24.1% (4,318)2.8% (501)3.6% (651)1.7% (313)6.1% (1,099)20.5% (3,665) Proportion of People Who Gained Housing 3,594 58.3% (2,094) 24.3% (874) 2% (71) 3.1% (112) 1.3% (47) 7.5% (271) 16.3% (586) Table C-4 | Proportion of People Who Gained Housing, by Race and Ethnicity, Year 3 Total Population Black, African American, or African White Asian or Asian American American Indian, Alaska Native, or Indigenous Native Hawaiian or Pacific Islander Multi-Racial Latina/e/o Number of People Who Gained Housing 3,594 2,094 874 71 112 47 271 586 Number of People Served (Experiencing Homelessness) 17,902 9,149 4,318 501 651 313 1,099 3,665 Served to Housed Rate (Gained Housing/Served)20.1%22.9%20.2%14.2%17.2%15%24.7%16% Table C-5 | Housing Rate for People Served (Experiencing Homelessness), Year 3 Exits to Permanent Housing Table C-4 shows the breakdown by race/ ethnicity of all people who gained housing in Year 3. Table C-5 shows, by race and ethnicity, the housing rate for people experiencing homelessness. This rate is calculated for each population by dividing the annual number of people who gained housing by the annual number of people served (experiencing homelessness). The data shows that Black/ African American Multiracial populations have housing rates that are higher than the systemwide average, and that Asian, Native Hawaiian/Pacific Islander, Latina/e/o populations have housing rates furthest below the systemwide average. Figure C-2 | Proportion of People Served (Experiencing Homelessness) and Those Who Gained Housing, for Black/African Americans and Latina/e/o, Year 3 0 10 20 30 40 50 60 58.3% 16.3% 51.1% 20.5% Black/African American Latina/o/e Served ServedGained Housing Gained Housing 35 Home Together 2026 — Year 3 Progress Update Black, African American, or African White Asian or Asian American American Indian, Alaska Native, or Indigenous Native Hawaiian or Pacific Islander Multi-Racial Latina/e/o Year 3 (FY23–24) Proportion of Returns to Homelessnessa 56% (235)29% (121)2% (9)4% (15)1% (6)7% (30)20% (86) Year 2 (FY22–23) Proportion of Returns to Homelessnessa 59% (260)27% (119)2% (8)3% (15)1% (4)8% (34)17% (75) Year 1 (FY21–22) Proportion of Returns to Homelessnessa 65% (274) 22% (93) 1% (3) 4% (15) 2% (7) 6% (27) 15% (65) Baseline Year (FY20–21) Proportion of Returns to Homelessnessa 58% (241)23% (95)1% (3)4% (18)2% (8)12% (50)13% (56) Table C-6 | Proportion of People Returning to Homelessness Within 2 Years, by Race and Ethnicity a) HMIS, HUD System Performance Measures (FY23–24), Measures 2a and 2b (number and percentage of persons who exit homelessness to permanent housing destinations and then return to homelessness within 2 years). Figure C-3 | Proportion of People Returning to Homelessness, by Race and Ethnicity, Years 1, 2 and 3 60% 70% 50% 40% 30% 20% 10% 0% Year 1 (FY 21–22) Year 2 (FY 22–23) Year 3 (FY 23–24) 2024 Alameda County General Population Black, African American, or African White Asian or Asian American American Indian, Alaska Native, or Indigenous Native Hawaiian or Pacific Islander Multi-Racial Latina/e/o Returns to Homelessness Preventing racially disproportionate returns to homelessness is a key strategy in the Home Together Plan. Data about the race and ethnicity of people returning to homelessness helps to guide the ways in which housing programs will be targeted and tailored to specific household needs. Data in figure C-3 and table C-6 shows the proportion of all people returning to homelessness, by race and ethnicity. The proportion of people returning to homelessness who are Black/African American and people who are American Indian, Alaska Native or Indigenous is significantly higher than their representation in the general population of Alameda County. Data in table C-7 shows the rates of returns to homelessness by race and ethnicity. These rates are determined by calculating the proportion of people from each group (race/ethnicity) who return to homelessness out of the total number of people from this group that was housed 2 years prior. 36 Home Together 2026 — Year 3 Progress Update Table C-7 | Rate of Returns to Homelessness by Race and Ethnicity, Years 1, 2 and 3 Systemwide Rate Black, African American, or African White Asian or Asian American American Indian, Alaska Native, or Indigenous Native Hawaiian or Pacific Islander Multi-Racial Latina/e/o Year 3 (FY23–24) Rate of Return 15.7%15.6% (235)17.2% (121)12.5% (9)16.1% (15)10.7% (6)12.7% (30)17.9% (86) Year 2 (FY22–23) Rate of Return 15.1%15.9% (260)14.1% (119)11.8% (8)19.7% (15)9.5% (4)16.2% (34)15.1% (76) Year 1 (FY21–22) Rate of Return 18%19.4% (277)17.6% (96)9.5% (4)17.9% (15)15.6% (7)16.5% (26)15.8% (66) FY20–21 (Baseline) Rate of Return 18%17.8% (242)18% (95)5.5% (3)17.3% (18)22.2% (8)24.8% (51)19.3% (80) FY19–20 Rate of Return 17%19.8% (244)12.6% (68)9.7% (7)19.0% (15)7.1% (2)15.8% (35)13.9% (58) Figure C-4 | Rates of Return to Homelessness by Race and Ethnicity, Years 2 and 3 0% 5% 10% 15% 20% Year 2 (FY22–23) Rate of Return Year 3 (FY23–24) Rate of Return Year 3 (FY23–24) Systemwide Average (15.7%) Black, African American, or African White Asian or Asian American American Indian, Alaska Native, or Indigenous Native Hawaiian or Pacific Islander Multi-Racial Latina/e/o 15.9%15.6% 17.2% 11.8%12.5% 19.7% 16.1% 9.5%10.7% 16.2% 12.7% 17.9% 14.1% 15.1% 37 Home Together 2026 — Year 3 Progress Update Table C-8 | Proportion of People Newly Experiencing Homelessness, by Race and Ethnicity Black, African American, or African White Asian or Asian American American Indian, Alaska Native, or Indigenous Native Hawaiian or Pacific Islander Multi-Racial Latina/e/o HT Baseline Year (FY20–21)54% (1,870)29%(1,016)3%(94)5% (158)2% (55)7% (243)19% (674) Year 1 (FY21–22)55% (1,984)28% (1,026)3% (98)4% (147)2% (71)7% (240)18% (668) Year 2 (FY22–23)55% (2,193)27% (1,082)3% (116)4% (173)2% (75)6% (248)20% (788) Year 3 (FY23–24)53% (2,279)21% (925)3% (126)3% (129)2% (85)6% (250)21% (924) Persons Served (Experiencing Homelessness), Year 3 (FY23-24) 51.1% (9,149)24.1% (4,318)2.8% (501)3.6% (651)1.7% (313)6.1% (1,099)20.5% (3,665) Figure C-5 | Proportion of People Newly Experiencing Homelessness, by Race and Ethnicity, Years 1, 2 and 3 60% 70% 50% 40% 30% 20% 10% 0% Year 1 (FY 21–22) Year 2 (FY 22–23) Year 3 (FY 23–24) 2024 Alameda County General Population Black, African American, or African White Asian or Asian American American Indian, Alaska Native, or Indigenous Native Hawaiian or Pacific Islander Multi-Racial Latina/e/o New Entries Into Homelessness Tracking data about people newly experiencing homelessness by race and ethnicity is critical in order to guide homelessness prevention efforts. Figure C-5 and Table C-8 show, annually, the proportion of all people experiencing homelessness for the first time, by race and ethnicity. This data indicates that people who are Black/African American, people who are American Indian/Alaska Native or Indigenous, and people who are Native Hawaiian/Pacific Islander are overrepresented among those newly experiencing homelessness compared to their representation in the general population of Alameda County. 38 Home Together 2026 — Year 3 Progress Update © 2025 Alameda County. All rights reserved. (06-25)