HomeMy WebLinkAboutppt-for-hcs-enrollment-meeting-final-02-24-23Housing Community Supports
Medi-Cal Enrollment and Retention
February 27, 2023
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Meeting Goals
Review the:
1. Importance of Medi-Cal Enrollment and Retention
2. Unwinding of the Public Health Emergency
3. Role of the Housing Community Supports Provider in•Helping clients enroll and retain Medi-Cal•Preparing for redeterminations
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Agenda
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I.Housekeeping
II.Introduce the Panel (5 min)
III.Presentation (20 min)
IV.Questions and Answers with Panel (30 min)
V.Next Steps
Housekeeping
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I.Please mute your microphone and keep your
camera off during the presentation
II.Please place questions in the chat
III.Recording and slides will be made available
after today’s webinar
Moderator:
Rachel Metz, Consultant
Housing Community Supports Presentation:
Andrea Dodge, Housing Community Supports Program Manager, Alameda County Health Care
Services Agency
Panel
Monica Rosado:
Health Insurance Technician, Alameda County Health Care Services Agency
Danice Cook:
Health Program of Alameda County (HealthPAC) Administrator, Alameda County Health Care
Services Agency
Njeri Mc-Gee-Tyner:
Chief Eligibility and Enrollment Officer, Alameda Health Consortium
Juan Ventanilla:
Medi-Cal Program Specialist, Alameda County Social Services Agency
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Medi-Cal Enrollment: Presentation
I.Importance of Medi-Cal
II.Medi-Cal Redeterminations Restarting
III.How Housing Community Supports Providers
can help
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Importance of Medi-Cal
▪Medi-Cal provides connection to
critical health services✓Primary care✓Behavioral health✓And, housing community
supports!
▪Medi-Cal coverage must be
renewed EVERY year
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Medi-Cal Redeterminations Restarting
▪Individuals have NOT been disenrolled
since March 2020, due to the Public
Health Emergency (PHE) declared in
earlier that year in response to COVID-19
▪Starting July 1, 2023, people will lose
their coverage if there is not a successful
redetermination (renewal) before their
redetermination date
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How Housing Community Supports (HCS)
Providers Can Help
1.Check to make sure address on file is accurate
•If your client is unhoused, use an alternative address (SSA office, your clinic, an
address of a friend or family member)
2.Prepare for redeterminations
•Check to see redetermination date of client
•Some clients may have their coverage auto-renewed through the Federal Hub.
You can verify whether or not this is the case through the CARS system
•Help ensure clients obtain and complete redetermination packets
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How HCS Providers Can Help
▪Help Clients Enroll in Medi-Cal✓Talk to your clients about the benefits of health insurance✓Check to see if your client is enrolled in Medi-Cal (don’t just rely on what your client has
told you)✓Look-up on CARS web-site or call 1-888-999-4772 (see handout)✓If client is not already enrolled, assist directly or get enrollment assistance (see handout)
▪Help Clients Retain Medi-Cal✓Track redetermination date in client’s calendar and in any shared care plans✓Talk with clients about expecting redetermination packets in the mail and explain
importance of it✓Help client with redetermination, or getting an appointment with redetermination (see
handout)
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Questions and Answers
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Next Steps
1. HCSA will distribute FAQ from discussion
2. Continue to send questions about HCS role to
CalAIM@acgov.org
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